Otovo is the market leader for solar panel installations in consumers’ homes in Europe. Based out of Oslo, Norway, we have set out to change how we consume energy in our homes, through a better, cleaner, cheaper solution: photovoltaic solar panels. Learn more about Otovo here.
Otovo has built a marketplace and proprietary tools which allows customers to quickly obtain a turnkey budget for a solar installation in their home, while providing hundreds of installers around Spain work to bid and price their services for such projects. Through the use of our technology, we bring customers and installers together, efficiently and effectively, to make solar more affordable and simple to everyone.
By joining the Spanish team in the early stages of the company, you will have plenty of growth opportunities to learn, and develop into one of Otovo’s leaders and managers in Spain! Having built a successful and profitable business in Norway, imagine what we should be able to do in sunny Spain. Come and join the solar revolution!
About your role: Technical Specialist Spain (ES)
As Technical Specialist you will be in a high-paced job where you will be responsible for meeting targets for throughput, quality and customer satisfaction.
Manage and solve technical support tickets on a daily basis
Follow-up and support customers experiencing technical issues with their installation
Follow-up external subcontractors
Be one of our internal go-to-persons for technical advise
Participate in improvement initiatives
What we look for
You are a candidate with strong personal drive, integrity and attention to detail. You have experience with customer support and technical problem solving, from electrical installations or electrical engineering. You thrive in a high-energy work environment. You are dedicated to quality, systematic work and well-documented work processes. You have an intuitive understanding for prioritization, and know that keeping the customer informed and satisfied is always important.
Technical understanding and practical experience with electrical engineering, installations or construction
Strong problem solving skills and known for getting things done
Fluent in Spanish, proficient in English
We are a high-opportunity employer for candidates with diverse backgrounds.
What we offer
• A committed, young and sociable work environment;
• A steep learning curve, with training related to sales, technology and renewables industries;
• Real professional growth opportunities;
• Central office, easily accessible, in the center of Madrid and possibility to work remotely as needed;
• Generous benefit package, including private health insurance, English classes, generous vacation policy;
• Competitive base salary, and attractive annual bonus scheme.
Want to join Otovo in its launch in Spain and have the opportunity to become a manager in our company? Apply and join our solar revolution! Introduce yourself and send your CV to email@example.com.