Total protection for your solar installation
When something goes wrong with your solar, who do you call for help?
Installers callouts are an unnecessary expense for simple fixes. Overseas manufacturers can be impossible to reach. DIY advice risks damaging your system.
You need a dedicated solar hero. We’d love to step up.
What makes us solar heroes?
Otovo Care keeps your solar installation running efficiently for years to come
- Rapid responses
Solar issues? Talk to a human. Call our hotline, or email us for a response in 1 working day. We solve 80% of issues over the phone, preventing delays.
- Reliable repairs
Get the right help from start to finish: diagnosis, remote fixes, installer coordination, and support with manufacturer warranties.
- Long-term support
We're a dedicated partner for the 25+ year life of your solar system. We plan to be here long after your warranty expires or your manufacturer closes.
Inscríbete a Otovo Care
Seremos tu contacto para tu sistema fotovoltaico y tu socio en la producción de energía durante los próximos años, incluyendo el mantenimiento en remote de placas solares
¿Qué incluye?
- Centro de ayuda online con soporte virtual 24/7
- Acceso a llamadas telefónicas
- Respuesta a las solicitudes de asistencia en un plazo de 24 horas (días laborables)
- Asistencia con reclamaciones de garantía contra fabricantes
- 10% de descuento en reparaciones gestionadas por Otovo
- Diagnóstico remoto del sistema
Otovo Care supports your whole solar installation, including:
- Solar panels
- Inverters
- Heat pumps
- Solar batteries
- EV chargers
- Home energy management systems (HEMS)
Otovo is trusted by 35,000 families in 13 countries
I couldn't have expected such patience in solving my problems. Thank you very much for that.
Received a call back within 10 minutes, great 👍
Your customer service representative handled our request very quickly and professionally
First class